Submitting your own logos or designs

To guarantee a final result in optimal quality, in many cases we will ask you to provide a vector file of your logo or design.
Although for woven or knitted items (such as scarves and hats) we can in many cases proceed with high-resolution images (extensions such as .JPG, .WEBP,.BMP or .PNG, ...), when ordering printed promotional items we will almost always ask you to provide a vector file, so that we can achieve a razor-sharp print in the right colours.

How do I recognise a vector file?

A vector file often has one of the following file extensions:
- .EPS
- .PDF
- .AI
In the case of a .PDF file, make sure the file is saved in the highest quality (without compression).
As a quick check to see whether you are dealing with a vector file or a regular pixel image (raster image), you could open the file in question and then strongly zoom in on the image.
Does the design remain razor-sharp? In that case, chances are you have a nice vector image. Does the design become grainy and create a blur? Then it is most probably a pixel image.
Below you can see the difference between a vector logo and a pixel file. As you can see, the lines on the vector file are much sharper and so this also allows us to produce a much nicer result when personalising.



How do I obtain a vector file of my logo?

You don't have a vector file of your logo yourself? Then always try to ask the person or company that designed the logo for you first, for example a graphic designer or an advertising agency.

Often, vector logos are also used by the printer who takes care of your stationery, business cards or other corporate identity materials, for example. In the case of sports clubs, the clothing supplier might have a vector file of the club logo.

If you do not have a vector file yourself and cannot request it anywhere, it is good to know that we can redraw the logo for you. We will then redraw the supplied pixel file 1:1 as a vector logo. This costs 42 € and we will send you the vector file so that you can use it yourself, for example for printing.

How can I supply fonts in my design?

If you use fonts in your design that are not standard on every system, we will ask you to send the fonts used with the design (as a .ttf or .otf file) or convert the texts to outlines (contour lines or vectors).

What else should I pay attention to when submitting files?

For printed items, we will require a vector file in almost all cases. Orders with full-colour print will use the CMYK colour profile and require a resolution of 300 dpi.

For artwork with a limited number of colours, exact Pantone (PMS) printing colours can be specified, using the Coated (C) colours section of the range. If you do not have specific PMS colour numbers but want to specify a global colour wish, you can also refer to the colours of well-known brands or companies in consultation with our design department.

Please note that the chosen printing colours may show slight colour variations after printing due to the substrate of the gift to be printed. For example, a yellow print on a white background may look slightly brighter than a yellow print on a dark blue background.

Finally, always make sure you have the rights to use the logo or other artwork. If the file was not created by yourself, make sure you have permission from the rights holders in advance. When placing your order, you agree to our general terms and conditions and we assume that you have the correct rights to the artwork provided.